[stoorafa]

Amazon took something like 30 days to deliver me an iPad (Pro, so $900) that was supposed to be “Prime” delivered.

I asked them to cancel the order after seven days, and repeatedly asked them to cancel, but they wouldn’t.

They seem to follow the old Ferengi adage of “Once you have their money, you never give it back”

Edit: I returned it for a refund, but was out a decent amount do money for a while.

[r00fus]

I simply refuse to buy high value items from Amazon these days. Especially Apple products.

In fact I tend to buy most goods via local same-day delivery or pickup.

[kibwen]

I don't dare buy technology from Amazon, the commingling of products from random sources means the risk of counterfeits is just too high. Micro Center or Best Buy would have to be actively malicious for something like that to happen, while Amazon can just be passively malicious and say "system working as designed, wontfix".

[gnicholas]

Were they the shipper or seller? I can understand them saying they can’t cancel the order midstream, but once it’s been over a week from the order time, they can’t exactly stand by that default rule. You can’t take someone’s money and leave them with nothing for a month.

[AlotOfReading]

Amazon and Apple have had an agreement since ~2018 that limits third party sellers of Apple products on the platform in return for Amazon having access to new devices on the market. It's very likely that the seller was Apple directly and the device already in the warehouse.