Some online services simply ask you to wave your 14-day return right if you want to start using the service immediately. Not sure why they won't do this in this case.
In NL you don't get your 14 days on remote purchases when it doesn't make sense. You cant purchase a game play it and return it. You cant eat the food. You cant wear the dress etc
If the 14 days do apply you have to inform the customer about it or it turns into 12 months.
If the 14 days do apply you have to inform the customer about it or it turns into 12 months.