[cirrus3]

That's quite the leap you made there to get dramatic about LLMs takin' our jerbs. It seems to be a trend...

Support is not likely it, it's not the type of app that requires a lot of human support in the first place, tbh, I'd be surprised if you can even talk to a live person. Even if it was support, those would probably be the lowest-paid employees and not help much in cost cutting. Not sure what a LLM would even provide for Spotify support that a static FAQ couldn't.