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by savanaly 930 days ago
I was using Apple Classical happily for ~1 month, then it stopped working. It would load all the metadata and let me browse around but when trying to play a song it wouldn't progress.

I restarted my phone, reinstalled the app, went through several iterations of iOS updating, the problem never went away. No other app, including Spotify, has this issue on my phone. After a month of paying for Apple Music without Classical working I shrugged and unsubscribed. Big loss for me, and for them, since I am exactly their target audience with Apple Classical.
1 comments
lotsofpulp 930 days ago
FYI, you can contact Apple technical support pretty easily. I have been able to talk to a real person quickly a few times over the years.

https://support.apple.com/contact

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raccoonDivider 930 days ago
Does any other brand have something similar to Apple's support? I was kinda surprised to see that you could get called back as easily as I did. Or that their stores could quickly fix e.g. a bricked bootloader. The Windows/Android devices I had before had nothing like that.
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hackmiester 926 days ago
I don't know, but it's definitely keeping me on board. I don't even call generally, I just text.
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