[ethbr1]

> This is also why I feel like everyone should work in some kind of service job for a year or two.

100% agreed. Especially front of the house food service.

It's illustrative to learn that the person in front of you is probably not the person who made a mistake or has any authority to fix it... but often takes the yelling.

There a difference between firmly asking that something be corrected and being an ass about it -- it's called class.

I love the story I heard about an actor (or founder?) interviewing prospective agents (or VCs?) and judging them by how rude they were to wait staff. Because at some point they might not need anything from you... so how they treat the least needed people matters.