[personlurking]

I understand, though I'm merely stating that from firsthand experience seeing my ex work, she was going at it like crazy just to get it up and running smoothly. Hard to understand the difference between 7h vs. 90h per week for two successful people who had never worked in the cleaning biz before.

[grey-area]

Perhaps the difference can be explained by this guy's employees - sounds like he started with exactly the right person as contractor No. 1 (or employee No. 1, given the other discussions on this thread). That has allowed the company to scale and train others to the same high standards.