[voidwtf]

Voluntary refunds like this are often the result of a risk assessment. What is the risk to their brand, what is their risk legally. One could argue that they only did this to avoid damage to their brand and the damage to the industry if it had become the catalyst to laws changing around content licensing.

I hope PlayStation does not refund customers and that this is the catalyst we need to change content licensing to consumers. A purchased license should cross transcend platform lock-in and the removal of content from a given platform. If no platform exists for your content to be consumed then you should have the legal right to download the content.

It should not be legal to sell a perpetual or indefinite license on a specific platform. If it was clear that the license was only valid for x number of years consumers could factor that into their purchasing decision.

[Mindwipe]

This already happened with Canal content on the PlayStation video store a few years back (and that unquestionably affected orders of magnitudes more customers).

Nothing will change about this legally, nor the vast majority of customers seemingly care very much.