They calculate tips after fees and before discounts, so customers are tricked into tipping more. First noticed this after getting a buy one get one free deal and seeing a tip calculated at 2X what I'd expect
After fees is a bit tacky, but, at least in the US, I think it is considered good etiquette to tip on the original amount before discounts. I remember this came up a lot when Groupon was big offering a lot of BOGO deals.
I’ve never thought much about it, always consider it’s just a percentage. I am in Canada but it’s pretty much the same. Googling “tipping buy one get one” turns up this snippet from a Quora answer:
> The amount of effort the server devotes to your ordre is the same regardless of what the owner charges for your meal. So tip on the original, undiscounted price. And tip at least 20 percent.
Kind of funny, when it results in a higher tip I should consider the amount of effort.
I expect if I said I was only tipping $2 on a $100 bottle of wine at a restaurant because it isn’t any extra effort to grab an expensive bottle the poster might not agree.
100% of those tips go to the driver, and not in some sort of scammy door dash way that means uber pays the driver less. so it's important to note that "tricking" people into tipping more doesn't help uber's bottom line.
> it's important to note that "tricking" people into tipping more doesn't help uber's bottom line.
Of course it does. Their drivers presumably want a certain level of total compensation, but they dont care who it comes from. The higher Uber is able to convince people to tip, the less they have to offer in wages to retain drivers.
uber's bottom line ... as in what gets reported in the quarterly numbers. the tips absolutely do not go towards uber's income.
> The higher Uber is able to convince people to tip, the less they have to offer in wages to retain drivers.
this is unfounded speculation.
your complaint reads like you want to fault uber for not scamming the drivers. as someone else pointed out, after years of saying that uber would never be profitable it makes sense that there's some moving the goalposts here.
Yup, they will shower you with 'promo' offers like '2 for 1' (where the price is typically just doubled for a single item anyway), then try to charge you like a 36% tip. They also straight up steal many of the tips from their delivery people as evidenced my many such threads/concerns online.