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by webappguy 927 days ago
As far as UX, and a product, chatGPT is terrible!

Astounding and blows my mind for a 80+b dollar company. The model and tech (and team) is that value of course, but how can't they at the very most basic level, clean up the 'sidebar'. Prompts search and GPT labelling. Even when they had the plugins, most ppl didn't know you had to click on the GPT4 button to revial, because why would they...nothing indicated to (like an arrow). Total amateur hr in the UX and DX dept and they treat they're paid customers like trash.

If this is how Sam Altman thought product leaders at YC to build product I'm shocked. Cause OpenAI is way behind where they should be will literally a million dollars thrown at improving this things in a cpl weeks...and they've had a yr

3 comments

This says a lot more about the state of the frontend ecosystem than it does about the OpenAI dev team. The complexity has gotten absurdly out of control.

It's really quite ironic that on one hand, we've got a company on the cusp of developing a superintelligence, and a bunch of open source models lagging not too far behind. But on the other hand, you've gotta install it all with Python - and good luck, because nobody in the ecosystem is pinning dependencies and you're gonna have to re-install the thing every time you run it.

And then on the frontend, you've got the team responsible for creating the interface to the super intelligence. They've actually done a decent job thus far, but it's slow development and disconnected from more ambitious scaling ideas.

> This says a lot more about the state of the frontend ecosystem than it does about the OpenAI dev team. The complexity has gotten absurdly out of control.

That’s a peculiar way to spin it.. not sure how doesn’t that justify poor UX though (what does this even have to do with python)

> but it's slow development and disconnected

It’s as slow and disconnected as they want it to be

Are we calling language models "super intelligences" now?
I think they will end up buying Cohere, Cohere has a great product team and is an obvious fit.
And just imagine the outrageously overwrought, self-flagellating, beard-stroking, sophomoric, herculean UX interview process they torture designers with just to make...that.