[solardev]

IMHO only: I think it's one of those enterprise-y software that tries to do everything, like Salesforce or Peoplesoft. It doesn't do any of it quite WELL, but it's a single source of truth, and a single product to support/pay a subscription for/admin. It lends itself to environments that are IT admin heavy, don't care about DX or editor experience, and/or want to outsource some of that work (there are a lot of Drupal contracting shops around). These are often the management-dominant companies that shop for solutions not based on user/staff satisfaction but because it checks enough boxes for them.

As someone forced to use it and learn it for 2 years, I did what they asked me to, cleaned it up, and then convinced everyone to move away to a different system (detailed here: https://news.ycombinator.com/item?id=38489357).

We ended up with a system that was much much faster, much easier to edit, easier to maintain/develop, and thousands of dollars cheaper (compared to Acquia). It's the kind of thing that management would never have bothered to investigate without internal pressure (because, again, Drupal checked all the boxes). It's just an implementation detail that bigger businesses are happy to spend resources on, but it sucks for the day to day users.

It falls squarely in "never EVER again" territory for me too, like others here.