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by andreasley 931 days ago
May be this pump/issue: https://www.tandemdiabetes.com/docs/default-source/legal/com...

However, the document states that "there is no defect identified in relation to the use of this product", which would contradict the Twitter post, so maybe it's a different product or either the poster or the document is wrong.

5 comments

It does not contradict the Twitter post.

They're saying that since there is a confirmation screen, it's the user's responsibility to catch the bug.

this-is-fine.jpg

No, they (the manufacturer) are saying that users might "inadvertently" enter and confirm an incorrect value, which is not the same as the users enters one value but a bug causes it to be parsed, displayed and confirmed as a different value. The latter is what the Tweet claimed. Very confusing.

Also, why would you ever post about a potentially dangerous bug in a medical device without naming it? That just seems ... oddly sensational, to me.

I've got this Tandem pump and we discussed this exact bug when I received the pump.

To my understanding this isn't the same type of bug. Tandem are just saying "it can be confusing to enter fractional rates".

This bug is for a different pump and is "when you enter a fraction rate it will change the rate". That is much worse

It is not this pump I believe. Instead it is the Omnipod 5, we received notifications this morning.
> February 08, 2022

They'd need 20 months to manage to notify users?

It is not.