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by Andrex 925 days ago
They nuked my account after trying to charge an expired card three times.

The customer response team was extremely quick and responsive telling me their hands were tied.

Fuck Gusto.

1 comments

Hate that.

“Sorry, the system says no”

Had similar situations with PayPal and Uber recently where their support have absolutely no information or ability to take a decision.

Support essentially becomes a glorified text-to-speech system.