[YetAnotherNick]

> profitable companies and making sure their customers were actually happy

These two are negatively correlated. Google and reddit and other companies were awesome and very user friendly when they had investors pouring in money and they could afford loss.

All the VC hate in HN is weird given we are in a platform owned by VC.

[smallerfish]

Google not being awesome has nothing to do with VC. They could be wildly profitable while continuing to innovate on product and providing excellent customer support. Instead they're wildly profitable while their dysfunctional organization is sending their product quality to shit.