[bee_rider]

I am also annoyed by these online services with basically no customer service.

But, what do you mean by “take action on the entire customer account?” “Trick or bribe a human” is not a very difficult task, so it must be the case that there are some things a customer service agent can’t do.

Granting access, clearly a no-go for any service that might hold important private documents. But also, canceling an account on that sort of service could be pretty catastrophic… which means they can’t resolve problems in a direction that stops them from billing you…