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by charcircuit 936 days ago
Telemetry would allow them to make their product better for more people and know where to invest to benefit their users more. In this case proitability is proxy for how much value people get from the proxy. The thought that something is bad because it is profitable is misguided.
2 comments

Is all telemetry good in your eyes?

Telemetry is a cheaper solution to hiring quality assurance. Many will feel sharing their usage details to increase profits is acceptance and others might feel this free product isn't so free anymore.

>Is all telemetry good in your eyes?

No, collecting information on how many times someone types the sequence "abcd" is a waste of resources. Figuring out what telemetry will be useful and understanding the privacy implications is important.

>Telemetry is a cheaper solution to hiring quality assurance.

These are not comparable. Telemetry is about understanding how the product is operating. QA is about testing the product.

From your point of view, does using telemetry have downsides? No concept of misleading info or bad product development direction from using it?
>does using telemetry have downsides?

The main downside is the extra work and cost of getting it all set up, properly cleaning up unneeded telemetry, and making sure telemetry itself doesn't cause performance issues.

>No concept of misleading info or bad product development direction from using it?

Telemetry doesn't replace a strong protect sense, but without telemetry you are flying blind.

Do you work in game development? I've heard similar things before in that area, and it kind of makes sense for that specific use case.