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by shyn3 935 days ago
I don't get it. Datadog can generate a ticket. It has runbooks. What am I missing.
2 comments

AFAIK Datadog doesn't replace the need for other tools, eg Pagerduty
SNOW and EverBridge function as a replacement. Jira and OpsGenie also are an alternative.
companies often find themselves using more than 1 tool that generates alerts, for instance when Datadog is not sufficient (lacking some integration, need some other dashboard capability, etc.).

Grafana Observability survey mentioned that 52% of companies who answered the survey use more than 6(!) different observability tools.[1]

let's leave the fact that Datadog itself expensive as hell and the fact that organizations do move towards consolidations with observability-it's never enough alone.

[1] https://grafana.com/observability-survey-2023/

I agree DataDog is dog shit. Also yes there are many tools but companies don't spend money and time cleaning this up. They don't want yet another monitoring tool that they have to learn. And 9/10 times nobody wants to do monitoring.

I get that you can integrate but a company is more likely to create a project to decom one tool.

Now I like the concept but the unique sell isn't so clear and concise.

valid feedback. If a company works only with Datadog it probably doesn't need a unified API for alerts, but what we see is that many companies use more than one. monitoring tool (or even other tools that generates alerts but arent classic monitoring tool)
I agree. I have pager duty, slack, teams, meet, new Relic, azure insights, service now, jira, Prometheus, and solarwinds. Luckily just got rid of prtg.

The issue is showing that to my managers would confuse them. I like the concept but it's just not clear.

So the goal is to have unified interface for every tool you’ve just mentioned
We care more about the data resides versus where it's accessible. A developer knows C++ and a DBA knows SQL so each have their own tools to create monitoring.

I hope your product succeeds but it needs to be easy for useless people and I feel like you are aiming for braniacs like you