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by imakeinternet 943 days ago
Well that would rely on you being able to call Monzo in the first place. None of the numbers you are able to find take you to a person, instead infinitely redirecting you to use the in-app chat... which is more "Leave us a message and we'll pick it up on Monday" than an actual live chat.

Background: Monzo froze _all_ of my bank accounts for nearly 5 days after triggering some fraud protection measures. Great in theory... until you are completely unable to speak to anyone.