[MrGilbert]

Dev with agency here. There is clearly an issue, but "agile" is not it. "Agile" doesn’t mean "ship unfinished products and never care for issues".

In fact, it means quite the opposite: Start with as little as possible, as polished as possible and improve from there. It's actually quite nice to work with, if every role is on the same page.

[zihotki]

I wonder where you've found that definition of "agile". The agile manifesto says that they have come to value:

1. Individuals and interactions over processes and tools

2. Working software over comprehensive documentation

3. Customer collaboration over contract negotiation

4. Responding to change over following a plan

There is no direct quality/polishness in there.

Edit: formatting

[MrGilbert]

Well… I guess Number 2 leaves room for discussion here.