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by fauigerzigerk
5185 days ago
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All steps on my list are either fully automated or optional, so it doesn't cost them more. Google has a lot to gain from people entrusting them with their data, that's why they provide a free email service in the first place. It would be a mistake to think that trust is linear. You can't just treat a few people very badly without risking a major backlash against your business model. |
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