[cassianoleal]

> a lot of people these days can't truly understand written content because they don't grasp nuance and only interpret things literally.

There seems to be a disconnect between parts of this sentence. "Can't understend written content" because they "interpret things literally."

Why wouldn't they? If you have something to say, say it - or, in this case, write it.

Why leave things open to interpretation?

Furthermore, why not just say things literally in a video call or in-person meeting as well? Surely the only possibility is for less confusion this way.

[15457345234]

Because unless you take half an hour to write 500 words you're always leaving things open to interpretation. A huge part of human communication is interpretation and inference.

When you have a verbal communication people bring up things they don't understand in realtime and you correct as you go so that, by the end of the conversation, a mutual understanding has been reached.

In writing - especially if you're sending emails - people are often reluctant to come back for more info as they think it'll make them look dumb, plus there's the 'inertia' factor plus the factor of not knowing whether you'll get a timely reply.