Hacker News new | ask | show | jobs
by foofloobar 945 days ago
They don't ship to most countries from the European Union. What makes it so difficult to ship to all countries from the EU? They don't even ship from the EU. They ship from China, Taiwan or some other country from Asia.

They now have notices for using forwarding services on their site. Why would anyone bother to spend so much time and money to be able to give them money? It doesn't make sense.

I'm sure they're reasonable, talented and intelligent people. I'm not going to take their company seriously until they start shipping to the entire EU and to more countries.

1 comments

They're a small company. Maybe at their current size they can't afford the expense of conforming to European regulations.
You more or less can’t reject people from, I don’t know, Lithuania once you’re shipping to, say, France. It’s either all of the countries or none. (Only took three years to convince Framework their freight forwarding ban was illegal in this case...) Good news is, most things that are legal to ship to France will consequently be legal to ship to Lithuania as well. So no, this does not make sense and never did.

A nice experience, with local payment providers and localized keyboard layouts and everything, is of course much more work. But this has never been what their (prospective) customers were asking for.