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by hej 5177 days ago
It's possible to do valuable empirical usability research, develop theories and imterpret data without having an aesthatically pleasing website. Useit.com is not very pretty, nor modern or fashionable – but that's visual design. I don't think it's a bad website from a usability perspective, but even if there are some problems with it, Nielsen has done too much important work to just ignore him.

(I think he is wrong when it comes to this particular issue, I see no reason to generally ignore him, though.)