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by oldgradstudent 943 days ago
> Yeah, and unlike humans who double park, people lose their minds at an AV, hence why the company increased the number of operators.

Looks like they haven't increased the number of operators enough.

> They're also overstaffed to deal with surges

Are they? How are they going to handle the next bay area earthquake? Will they have enough operators for that, or are they going to block first responders all over the city?

Fortunately, this is a moot point, because it is doubtful whether they are going to survive.

> I recommend you go read the (ex) CEO's response to these claims. As the number of cars on the road goes up, the number of employees required to deal with surges increases more slowly. At some point the ratio increases from 1:20, which is where it's already at.

Nice theory. Note that the number of remote operators shocked everyone that was following Cruise. They were constantly asked about number of cars per operator, what exactly the duties of a remote operators were, etc. They always avoided these quetions, and for a good reason. It turns out this was far worse than anyone outside Cruise could have imagined.