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by mchanson 943 days ago
As a paid ChatGPT user for many months now I’m glad they move so fast making the service better. I happily take that over a slowly improving but always reliable service. Let reliability come later. For now it’s great they move fast even at the cost of service disruption.
6 comments

Not when my workflow has been modified to rely on present tech and time is of the essence.

Going back to "the old ways" breaks my workflow and makes me not trust them.

They can experiment all they want with beta testers or internal networks.

I mean business survival 101 is not depend on a single failure point
Yes, this is my personal workflow though. Academic/school.

My backup is much more manual/slow, and I can't always keep pace with live lectures w/o my GPT setup for note-taking, etc.

> I’m glad they move so fast making the service better.

I'm afraid this part is over. :-/. Hope they at least stay in business and keep providing what they already have. I'm trying to get the max before they collapse. Last days I'm using GPT-4 for coding, it's amazing tool when you get used to. It will be really a big loss if it's gone. As for those without access I feel sorry. Digital divide becomes wider and more real.

Doubt MS will provide anything like ChatGPT-4 Plus for $20/month. It may take them a year to replicated, assuming they get the core experts from OpenAI. And then they will be focused on business customers.

Completely agree. At work we make everything so bulletproof that leads to zero innovation and it's painful.
As long as this is reasonably communicated to all who pay, I’m generally of the same mind.

It just takes a “this is a beta, there may be the occasional outage” banner.

I know it would probably be a little more work but I would appreciate a `stable` and a `preview` site/endpoint. There are times when things go down that I need it and it would be nice to have a stable endpoint to hit. Yes, it's great that they're moving quickly but I pay $20 a month... I think they can do a little more to guarantee uptime.
If this was GitHub (or even X or Threads) that went down, you would never see a comment like this:

"As a paid GitHub user for many months now I’m glad they move so fast making the service better. I happily take that over a slowly improving but always reliable service. Let reliability come later. For now it’s great they move fast even at the cost of service disruption."

No user accepts frequent service disruption. Especially GitHub which falls over more times than X or Threads.

It depends what it is! GitHub is basically infrastructure so yes.. but I'll take the tradeoff with chat gpt
Totally agree. GitHub is definitely a more core service that more people rely on than ChatGPT (plus if you're like me you just use Claude until they fix the issue).
Most people don’t rely on ChatGPT for production work flows like they do for GitHub. Of course users are going to have different expectations for different services.
That's because GitHub haven't really innovated in years.

They have some good icing (actions is pretty good) but the cake is still just a boxed cake mix from 2010.

Maybe you would see these comments if github actually innovated fast. They could make a search that finds what you are looking for, for instance.
GitHub is down all the time. Especially actions.
Well, the problem with those 3 examples is I think they all basically do most of what people want from them already, so if they don't change that is mostly fine. Stability is more important for their users.

ChatGPT on the other hand, isn't finished baking yet, and all the companies that are building a product on top of it are doing it because they expect more, and they expect more on a VC startup timetable, which means quickly.

Edit: and, you know, given how new the space is, there is a relative dearth of companies who have integrated ChatGPT in mission-critical ways that can't withstand an API service disruption or two.

> If this was GitHub

But it isn't.

Wait, is this a serious comment or a joke?

I am a paying customer and paid for the text generation. I don't care, _at all_, about voice input or anything else. I want what I am paying for. Twitter, Facebook, Gmail, Google Maps can all break intermittently.. I don't choose to pay for those things.