[dsaavy]

Yep, and ever since a certain insurance provider has switched to an AI system, I've had nearly all my Type 1 Diabetic prescriptions rejected (that I've had no problem getting for over a decade).

Then it takes hours on the phone for every prescription to finally get one approved. Rinse and repeat every 3 months.

[hotnfresh]

We’ve had a flex spending account (HSA wasn’t an option) that we were only putting as much in as we were sure we’d spend, rejecting a very high rate of payments this year, even from doctor’s offices (WTF do you think that’s for?!) and demanding documentation, seemingly with no rhyme or reason. Seems like they’re actively trying to keep us above the roll-over limit so they can steal our money, which isn’t something we’ve experienced with health flex accounts in the past.

Wonder if we’re “beneficiaries” of the AI revolution. Or just an “if” statement triggering off a random number.

[dsaavy]

I agree, sounds like their systems are optimizing based on the roll-over limit.

Basically I'm just going back to cash pay and negotiation for everything either before the visit, or at the facility. Then using alternatives to health insurance for the original purpose of insurance (lol), to cover unexpected events.

[sofixa]

This is inhumane.