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by joshsimmons 937 days ago
Hi there! Managing Director of the Foundation here. First, yes, the response times have not been great, though of course that's all been on the basis of volunteerism. Now that there's a full-time staffer you should expect better response times.

Regarding the payments to Element: those are based on the many services for which we still rely on Element.

The Foundation has a Master Services Agreement (MSA) with Element which includes administrative services, operation of the matrix.org homeserver, and secondment of several personnel whose responsibilities include advocacy, program management, standards work, and trust and safety. The MSA also includes provisions for the Foundation to reimburse Element for any bills they pay on our behalf.

More details and context in my official reply: https://github.com/matrix-org/matrix-spec/issues/571#issueco...