[starkparker]

Framework's been transparent through the process about firmware issues being part of their mainboard development. A lot of their problems are specific to the intersection of their expansion slot/USB-C port capabilities, particularly power draw and PD/DP capabilities, and AMD's firmware for mainboard components. I'm not surprised that GPDs have a more solid experience as they're not expected to be as flexible.

And I want to emphasize that the "support" as in Framework responding to and shipping fixes has been good. The "support" as in the hardware working consistently, particularly in Linux and without distro-specific workarounds, has had holes which sound common enough outside of Framework devices that I'd wager the GPDs are the exception more than the rule.

I'll say at least that the Framework's fingerprint reader and display settings Just Worked through the upgrade.

[jamesdutc]

That makes sense.

My assumption prior to purchasing these devices was that AMD support would be the main reason for me returning them.

I was quite surprised to see just how well everything worked, and, in fact, these devices have given me much less trouble than my i7-1165G7 Dell XPS 13".

In fact, these devices has worked so well that it's really made me more excited about consumer technology and new laptops and portables than I have been in a long time!

I am worried that I may be mistakenly generalising this to all AMD devices. I have even been considering ditching Intel for my next laptop upgrade…