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by latchkey 954 days ago
Put yourself in FB's shoes and with their scale. What would you do?
1 comments

Yes and no. I grasp, or at least I believe I grasp, some of the complexities involved. However, the primary issue arises from the system's refusal to allow the submission of a claim simply because the shipment status is marked as shipped. So it is super simple for a bad actor to take advantage of buyers.

- You make an online purchase.

- A bad actor ships an item of similar weight .

- During transit, the bad actor interrupts the shipment and requests an address change.

- Consequently, the buyer is left responsible and unable to file a claim.

Also, it looks there are a couple problems with Marketplace in general [1]

[1] https://www.propublica.org/article/facebook-grew-marketplace...

If they acknowledge there is even a problem, then they are liable for that problem.