[fermentation]

I purchased the Opal C1 and have had nothing but issues. Additionally, my experience with the company has been shady and disingenuous.

My C1 has been far too hot ever since the day I got it. The heat causes it to shut down and disconnect after using for more than 5 minutes. The only way I can actually use it is in low power mode, which removes all of the cool features and makes the video look worse. I have tried all of their software updates for the past year and nothing changed. I reached out to them multiple times over email for support and none of their suggestions helped much. Additionally, they advertised that PC support would come soon. It never came, and when I asked for a refund because they cancelled PC support I was ghosted.

They texted me ads multiple times today.