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by chiefalchemist 944 days ago
Few users / clients actually know tho'. They think in wants. They think in - because of past disappointments - what they can get. They think in what they think the boss wants. They rarely think in actual biz needs.

You can give them *exactly* what they ask for and still be wrong. The user / client isn't going to admit that. Nah. They'll just play the "Damn IT" card and it'll be back to the drawing board but now with a shit load of tension.

It's best to ask - sooner rather than later.

2 comments

But expecting anybody to know all the details about a request, as well as the consequences to other bits of functionality in a system (especially if it's still being built) is unrealistic.

Most people have a vague idea of the outcome they want, and the reason for it. They also quickly know what they don't want _once they see it_

And that's why agile and iterative development is actually great for GUI based user interactive app development.

well shit, you should just roll over on your back and cry until someone puts a bottle in your mouth then.

One of the advantages of being helpless is not taking responsibility.