Why do you say that? You can run whatever distribution you want, i run arch on a tuxedo laptop with no issue. Tuxedo laptops are not perfect but i find them a good choice for running Linux, whatever distribution you prefer.
What's not perfect about Tuxedo laptops? It's the first time I hear about these, and it seems they have a great spec/price ratio. This is definitely a brand I'd consider buying.
Microphone on mine was pretty bad, without exaggerating. The procedure for updating the BIOS was the worst I’ve ever seen. Maybe if you run TuxedoOS it can be done in a better way. I once left it at full charge on the shelf for a month (possibly two) and the battery inflated. Admittedly not a smart move by me, but still. Support is excellent, though, and I got a free replacement battery. If you can get a Dell with Linux I’d say that was a smoother experience for sure. That said, I don’t want to be all negative: It’s nice to buy a laptop and 100% know that all the hardware works with Linux. That’s worth a lot to me.
I would love Tuxedo to release firmware updates via fwupdmgr.
The current procedure works but is quite cumbersome indeed (copying file on a usb stick, boot on it and run a couple of command from it)
On mine (an aura 15 gen 2) the webcam and speakers are really not great. I don't mind as I knew that before buying it, so no disappointment.
On the plus side they really do support Linux, they provide a kernel module and control center app to control things like keyboard leds and power profiles, which does a good job. I find this quite good for a small company like Tuxedo.
I'm happy with my laptop and will consider Tuxedo again next time I need a computer, but I definitely advise to look at reviews beforehand.
Agreed, I've got an Aura 15 as well a few years ago, and I consider it a good buy price/performance wise.
I had originally ordered a different, slightly more expensive model, and had no trouble at all with customer service to send it back in exchange for the Aura and a refund, which impressed me very positively.
I run Debian on the laptop and had no trouble with it.
What makes you think so? Have you had or heard of someone having issues like that before?
FFIW, you could probably install Arch (from a TTY, like in the old days :p) with the an Ubuntu kernel and any firmware that was loaded-in at runtime from the stock installation-- I'm not convinced it would be neccessary, but Linux is Linux and (most) differences between (most) distributions are minor enough that someone who knows how to troubleshoot this sort of thing could factor them out.