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> They don't get stuff done, and they never will. Have you never experienced a call tree? They're universally useless except for getting you to a human in the approximate right department. An LLM chatbot is just a call tree that says sorry to you if you swear at it. Sorry, this is entirely incorrect, for many reasons, not the least of which concerns your universality in extrapolating your experiences to everyone else: "they never will," well, "never" is a long time; "universally useless," obviously not universally useless, if at least some people find use from them; "An LLM chatbot is just a call tree that says sorry to you if you swear at it," incorrect entirely, which belies your misunderstanding of what LLMs actually do and behave like. I recently had to have an Amazon order refunded, and it happened entirely though a chatbot multiple choice tree, and it wasn't even an LLM, just a dialogue tree. It worked fine, I got the amounts refunded as intended. Now, with LLMs, they are even more useful than what I experienced, as they actually understand your intent as well as a human would. If you disagree with that fundamental premise, then I'm not sure what to tell you other than to use GPT-4 via ChatGPT. In short, just because you had bad experiences doesn't mean everyone else has as well. |