| From your friends in event ticketing: welcome to the struggle, and we're sorry. I hope Resy figures this out, and I hope we're able to learn from (or license) their solution. I expect their approach will look similar to our path: fight the secondary market with every legal tool, work with them when you can't, improve pricing algorithms to reduce arbitrage opportunity. Customers on both sides of their market will probably be frustrated with each effort. They want to cook and eat, not "be in a marketplace". They will probably blame Resy. The secondary market will probably engage legislative resources, attempting to tailor the law to protect their practices. They will probably do this "in the interest of diners". It will probably become illegal to restrict transfer of reservations, among other things. Good luck y'all. Reach out if you need support. Love, Broadway |