[bisby]

That's fair. and there are plenty of stories of game devs that do moderate their forums being incredibly toxic themselves.

But point being, Steam is a whole platform. When THPS 1+2's "Upload a custom skate park" broke, I just hit shift+tab and clicked discussions, and bam. theres discussions about it being broken for other people. and I didn't even have to launch the game, I could just go to discussions from the game on steam to see when it was fixed. I didn't have to go googling for everything.

And the beauty of it, is that valve hasn't made all of it a walled garden. It's a nice garden, but they do a pretty good job of not keeping it completely locked down (which is the main reason why proton has been so successful).

So no, Steam won't moderate your forums for you, but they will host the forums and you don't have to have your own/none. But then again, that might be more of a benefit to the customers than to the devs who may not care.