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by FFP999 996 days ago
Given my experience with System76 laptops, I know they can make a good impression at first, but after seeing how flimsy they are in long-term use, I can't justify the markup. You can get a better sturdier laptop with good Linux compatibility cheaper elsewhere.
3 comments

I have one running almost all the time. Bought it three years ago and it just works.

When I bought it, there was the option to not include a separate Graphics card. Onboard is just fine for me. And that brought down the price considerably.

However, they currently don't have that many AMD options for Laptops, so my next one probably won't be System76.

PopOS never did it for me. Not once did it survive a system upgrade. So I just switched back to Debian.

I've had two System76 machines, so I'm one anecdote ahead of you here.
After almost 10 years of wanting a computer from System76, I was finally able to afford one and bought a Galago Pro 5 (galp5) in 2022. Since then I've come to deeply regret that decision.

I've replaced the keyboard within the first month because it shipped warped. It recently started to "ignore" key presses and needs to be replaced again (according to support without any diagnostics). $90 for the part that saw minimal use? No thanks.

The machine doesn't handle undocking well so it stays plugged all the time. Image burn even with power saving enabled? You betcha!

I hate to gripe. I really want them to succeed but it's just been one disappointment after another. Before buying I had read the posts referencing build quality and should have taken heed.

I bought a Galago Pro 5 in spring of 2022. I use it regularly, though not for my day job, and my keyboard has been fine. I haven't had any issues using a Thunderbolt 3 dock with a 4k monitor.

My only complaint is sleep mode on Manjaro is not low level enough. The battery drains enough that I can't leave it sleeping for more than a couple days unplugged.

My anecdata is that I used a galp6 since 2013 as a daily driver for years. It stayed in service in one way or another for ten years. The battery became useless but everything else was rock solid.