The real problem is that, for all that, it's still probably the best transit system in the USA. I live in Boston and I would trade the MBTA for the NYC MTA in a heartbeat. (Though to be fair, I would also trade the MBTA for a handful of shiny rocks, that being about equivalent in value.)
And yet Boston's MBTA is still one of the top 5 best transit systems in the country, which is saying something. (Fun fact: Boston's red/orange/blue lines are also the most cost-efficient transit system in the US, as measured by farebox recovery ratio.)
The T's FRR is the highest in the country: all of 30% or so. So it doesn't come close to giving acceptable service _or_ paying for itself.
The basic problem with the T is that it's a state agency. By which I mean, it depends on the support of the entire Massachusetts legislature, and if you are a legislator representing a district in western Mass, funding the T is a hard sell. Your constituents are going to be worried about crime, drugs, and unemployment, not a transit system that they'd have to drive for an hour to reach. The best you can do is make a general appeal to the Boston metro area as the entire economic engine of the Commonwealth, making its smooth running a win for all taxpayers in Massachusetts. Which, even though it's true, is not going to go over well with the public.
I've thought of one possible solution, which is to dissolve the T, blacklist and/or jail its top management as appropriate, and turn transit operations over to a new agency that's funded and run by only Boston-area communities who actually can point to a direct benefit from T service.
> The T's FRR is the highest in the country: all of 30% or so.
According to the Federal Transit Administration, the Boston subway has a FRR of 74%. This is not the entire MBTA, which would also include things like the bus service (it should not be a surprise to anyone that trains are more efficient than buses).
I'm not disagreeing with you on the premise that the state has mismanaged the T and that it should be turned over to a municipal agency, only that the situation is not quite as dire as it seems. Most other cities in the US would be over the moon if they had Boston-level transit (which, again, is saying something about how poorly the US has managed its transit infrastructure).
That one's on me for not reading more carefully. But my basic point is, public transit is a lousy way to make money, and if that's something you emphasize, it's neither going to make money nor give good service.
I'm reminded of some Terry Pratchett book about the Ankh-Morpork opera, in which the new owner of the opera house asks how they make money, and the manager says they don't--you make money other ways so that you can have things like the opera.
"turn transit operations over to a new agency that's funded and run by only Boston-area communities who actually can point to a direct benefit from T service."
How would they pay for it? It's set up the way it is for a reason.
I feel a little hopeful about the new GM though (Philip Eng, former head of the Long Island Railroad, for those just joining us). He's actually an engineering and operations guy, as opposed to the old GM Steve Poftak. Poftak's qualifications were an MBA and strict adherence to the Pioneer Foundation's party line.
At least the T put the final nail in Charlie Baker's further political ambitions. Hopefully he'll stay at the NCAA, we're just going to have to ask college sports fans to take one for the team (pun intended) there.