| Funny that you and others on here don't seem to realize that literally everybody who uses the internet has the exact same data entry problem all the time. Blame it on "old software", but how about the entire internet? copying (or in most cases even worse: re-typing) form data from one location on the screen into yet another webform. Username, password, email address, physical address, credit card info etc etc. Some extensions try to help with data entry, but none of them work properly and consistently enough to really help. Even consistently filling just username and pw is too much to ask. It's my number 1 frustration when using the internet (worse than ads) and I find it mind-blowing that this hasn't been solved yet with or without LLMs. I would pay a montly fee for any software that solves this once and for all and it sounds like it's coming (and I'm already paying their monthly fee). |
Simple: it's because not solving this problem is how our godawful industry makes most of its money. Empowering the user means relinquishing control over their "journey"[0]. Ergonomics means fewer opportunities to upsell or show ads.
I don't have the link handy, but I'm reminded of one of the earliest Windows user interface guidelines documents, back from Windows 95/98 era, which, in a section about theming/visual style, already recognized that they have to allow for full flexibility, because vendors will insist on fucking the experience up for the sake of branding anyway, and resisting it is futile[1].
--
[0] - I'm trying really hard to hold back my contempt towards terms like this, and the whole salesy way of viewing human-computer interactions.
[1] - They put it in much more polite terms, but the feeling of helplessness was already there.