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by Eisenstein 958 days ago
They think it will work because if you refuse to do it they won't refund your stolen package unless you file a police report, and convenience with huge downsides wins with consumers 99% of the time over effort with no downsides.

This is just conjecture, btw, I have no authoritative knowledge of their plans to do anything.

1 comments

As things are, missing packages are not really a police matter for the recipient. Recipients don't actually know that a package was stolen, since it never made it into their possession. Amazon could certainly file police reports, but that requires a higher bar of evidence than throw-and-go delivery service provides, and either way it Doesn't Scale (TM).

I'd guess it's more likely the opposite dynamic, where they'll get a bunch of early adopter types to sign up without thinking through the ramifications. And then after the honeymoon period, Amazon will start demanding those users file police reports for missing packages since from their system it now looks much more airtight that the package must have been stolen from the buyer.

That's assuming that the delivery driver isn't defrauding both amazon and the customer.