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by TheTon 960 days ago
I see a similar response rate as the poster you’re replying to, but I am going to keep filing bugs. If Apple fixes a bug I file, that’s not just to Apple’s benefit, it’s to my benefit and to the benefit of people who use my software as well. Even if they only fix 10% of what I file, it’s a better outcome than if I didn’t file any bugs at all.

I also notice that response and fix rates have large variance across components / teams within Apple. Some of them are quite responsive and others are just /dev/null. I do tend to focus my energy on those components where I’ve had success in the past.