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by KRAKRISMOTT 959 days ago
You get priority support for telephone banking and you get a dedicated account manager (not sure if it's a fully accredited banker). You are automatically classified as one of the highest tiered customers for them and can get preferred rates etc. on many other services. Aside from HNW individuals, they also traditionally cater to "expats", which is a fancy British word for high income white collar professionals/digital nomads who either travel frequently or have foreign residencies for business. Your Premier status is global; you can easily create accounts at overseas branches with the same Premier privileges and (possibly credit history transfer too) and fund transfers between accounts are free, though I believe their conversion rates are not necessarily as competitive as a proper brokerage like Interactive Brokers. HSBC's premier service has been around long before the likes of Transferwise.

HSBC operates a bit like a franchise, each country's branch has to abide by domestic regulations but internally customers with Premier status are basically VIPs and get expedited during account opening at overseas branches. If I remember correctly, they generally take into account all of your assets with the bank including e.g. loans and mortgages etc. when banking. They don't only look at your cash assets when conferring Premier status. So if you have a house or car loan with them you can easily attain Premier.

1 comments

> they also traditionally cater to "expats", which is a fancy British word for high income white collar professionals/digital nomads who either travel frequently or have foreign residencies for business.

"Expats" is also used for elderly retirees moving to the Costa Del Sol, so IME it's not a particularly high-income or white-collar term.

Now, if you were talking about "non-doms" that would be a different matter :)

Of course, I agree that a bank accustomed to dealing with expatriates would probably be understanding of someone spending a lot of time in another country.

"non-doms" are rich foreigners in England (and the very rare Englishman who hasnt yet had the taxman rule on their attempt to pretend they are no longer English), immigrants are poor/average foreigners in England.

Expats are all English when they are outside the UK - be they retired in Spain or living / working in Dubai / Asia / Australia.