[jopsen]

Or you need better digital ID systems to reduce risk of fraud?

Example: In the EU all internet transactions require a second factor, it's annoying -- but typing in a credit card number is already crappy UX.

But making identify theft harder could also reduce risk of keeping clients with abnormal patterns. Since the bank will have more confidence that the customer isn't subject to identity theft.

Obviously, there are more options. Maybe, banks should be held more accountable.

But increasing the bar for fraud by having a strong online identity system could probably raise the bar a lot.