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by benced
955 days ago
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It's replies like these that make companies not want to share detailed postmortems. It's not crazy for many things in a incident to go wrong and for >0 of them to be external. It would be negligent for Cloudflare to not explicate what went wrong with the vendor which, I would note, reflects poorly on them: who picked the vendor? If anything, I would have liked to hear more on how Cloudflare ended up with a subpar vendor. (none of this takes away from the mistakes that were wholly theirs that shouldn't have happened and that they should fix) |
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