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by iAMkenough 959 days ago
I've got no knock on the status page. Cloudflare is disappointed in the lack of notification from their data center provider, and Cloudflare customers are disappointed in the lack of notification from their service provider.

Instead of defending what was done and calling that good enough, Cloudflare should use this as an opportunity to commit to reevaluating the strategy for customer outreach during major service failures. If that's what Cloudflare expects from its service providers, that's what Cloudflare should provide to its customers.

1 comments

?

You want Cloudflare to update every customer for an issue that they probably aren't affected with ( except when changing things) ?

Who even does that when you've got so many customers?

That's exactly what why the status page is there:

https://www.cloudflarestatus.com/

The DC obviously didn't have any means to update their customers.

I don't want that. Cloudflare's customers want that. Cloudflare was embarrassed and needs to listen to the feedback they're receiving.
There is literally not a single cloud company doing that.

Even those that had complete outages.