[wmaster]

for us as an enterprise customer for many years:

ssl for saas -> custom hostnames are not working for new domains or changes to current ones. also page rules -> redirects are not working for new rules or changes to current rules. which are game-stoppers for our business.

we contacted via enterprise email support + ccing our managers and assigned engineers.

first they try to tell us product is working and sending us some details how to do that,this etc, after a couple of hours later they understand the issue is bigger than they thought and they said "the product is affected by api outage".

then in another email we asked them when this can be solved but only answer we got is "please follow status page for the updates".

and after a day, ssl for saas & ssl services took their places on status page. for a day nobody notices if it's working or not except customers.

so as we understand these emails even the team internally haven't got any idea what is working and what is not!