[throaway920181]

> But something is clearly wrong over there

We renewed our agreement with them in the middle of the year (~$50k) and they've yet to invoice us for it. Our financial controller noticed and I pinged our account rep a few times. Not a peep back.

[hotnfresh]

My limited interaction with their sales & account management org gave me the impression of remarkable levels of disorganization. I know those tend to have a lot of turnover, but it seemed like they also weren't really training or managing them. Really weird vibes.