Hacker News new | ask | show | jobs
by ramesh31 963 days ago
> I can't believe that they make so much on a tax product. The govt should really step in and make this free and easy.

Unpopular opinion, but I think it's a great product and I enjoy using it every year. Pricing is a bit steep, but let's not pretend like TurboTax doesn't have fantastic UX. As an FE, I have always held their design org in high regard. And I can't possibly imagine a government agency doing better.

2 comments

Personal tax software and solutions should be freely available. Intuit legally bribes politicians in the USA to go against a simple and free tax solutions, like most 1st world counties. I cannot support or endorse them by any means.

Intuit requires manually entry while the governing bodies like IRS or your state treasury already has that information and can per-populate the information. This feature would be great and reducing input errors and wasted time on redundancy. Taxes are already paying for this automation at the those entities. Why not just add on the last mile?

Last time I used Intuit, it was littered with delayed transactions timers to social engineer the idea that, "the tax system is complete and our software is working extra hard to get you the best tax breaks." Just filling out the forms and submitting the digitally takes a little more time than Inuit's manual entry system and worth it for not funding Intutit's legal political bribes.

I get all of that, the company is evil and so on. I just think it's a good product.
"We’re still lost, but we’re making very good time!" -George Lichty, 1947
> As an FE, I have always held their design org in high regard. And I can't possibly imagine a government agency doing better.

I'm always so conflicted because the flow is really nice but I feel so patronized the entire time. I'm half expecting next year's TurboTax to have skinner-box mechanics plagiarized from mobile games.