[morvita]

I've stopped using Uber in my city (Vancouver) and gone back to traditional taxis because they're providing a more reliable service at equivalent or cheaper prices.

The last few times I've tried to use Uber, immediately after matching with a driver they'll message me telling me to cancel the trip because they don't want to go where I'm going. When I refuse, they'll play chicken and drive around in circles refusing to come pick me up and refusing to cancel themselves if they don't want the job, trying to make me pay the cancellation penalty rather than them. When I fly into YVR, it's so much more convenient to walk to the taxi stand and get a ride home within a few minutes for $50, than to order an Uber, wait 20 minutes for it to arrive, and pay $60-80 for the privilege.

[jeffh]

Vancouver is one of the cities where the incumbent taxi lobby won concessions to allow ride hailing, one of those being they all have to charge the same base rate. While some companies like Uber have checkered growth history, ride hailing in general has been a boon where taxi oligopolies have treated their customers poorly (Vancouver was no exception here). I personally love that Evo car sharing in Vancouver extends to the airport, so I have a real option to both.