[felurx]

German Light Products, they make stuff like stage lights and controllers for those.

We had an old DMX controller lying around at my school, and one of the faders was broken. I kind of liked the device, it had some charm, so I decided to repair it. I searched for compatible faders and found one with a similar enough footprint on Mouser, but it was out of stock or something. After days of searching online, I decided to call them, maybe they used similar faders in newer products or something. They were really nice and actually had a replacement in stock for this more than 20 year old thing! I did have to fill out some customer registration form that was clearly aimed at repair shops and the like, but they were super friendly and told me to just leave out all the stuff that didn't apply to me.

Also, half-relatedly, the repair was wonderful. It was clear that the controller was made with durability and repairability in mind. The metal case could be opened with just a few screws, the one cable I had to get out of the way was on a JST connector, and they even had the uC on a header so you could replace it if it failed. I hope they still make their stuff like that, and I wouldn't be surprised if they do.