[PaulDavisThe1st]

I'm the lead author of a cross-platform digital audio workstation. We have a saying : every user needs just 20 features, but the problem is that all but 2 of the features are unique to that user. Obviously it bottoms out at some point, but 100 users means 1800 features, and 100 more users means adding at least another 1500. And people why "a specific tool for a specific needs must always change" - it's because we serving a constantly moving user target. [EDIT: the numbers are just BS, but the principle seems to be real-world]

More than that, most users of most sophisticated creation software have their own evolving needs, unlike GRR Martin and his word processing requirements. The program they needed last year, before their understanding of their own process and their own aesthetic goals expanded, isn't the program they need this year.

[PH95VuimJjqBqy]

You choose to do that, the point of the article is that you don't have to and there's something to be said about that.