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by tpmx 969 days ago
It's not "refreshing" to hide problems.
2 comments

It IS refreshing not to be insulted by the usual "You are important to us and we're taking this very seriously" PR fluff.
> It's not "refreshing" to hide problems

Hiding entails ignoring the problem. They're not doing that. Their track record is to fix it. Not every action needs an accompanying tweet and blog post.

Of course they are not ignoring the problem, internally. The issue issue at hand is that they are not being open about the problem.